Contact Us
Live Life Not Strife aims to respond to all queries within two working days.
Hours of Work
Monday – Friday 0900- 1800
NB. Appointments can be made outside these hours on request
Remote Appointments
Can be undertaken from the comfort of your own location, wherever that may be:
Appointments can be provided through a variety of applications, including Zoom and WhatsApp
Physical Locations
- Alderley Edge
28 London Road
Alderley Edge
Macclesfield
SK9 7DZ - Altrincham
Chesham House, Chesham Place
Bowden, Altrincham
WA14 2JL - London
37 Queen Ann Street (off Wimpold Street)
Central London
W1G 9JB
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Emergency and Out-of-Hours Mental Health Support (UK)
If you, or someone who is concerned about you, is worried about your immediate safety or the safety of others, please seek urgent support.
The following services are available 24 hours a day, 365 days a year.
You do not need to cope alone.
🚨 Emergency Support
Emergency Services – 999
Call 999 immediately if there is:
- Immediate danger to life
- Serious self-harm or suicide attempt
- Imminent risk of harm to yourself or others
- Severe mental health crisis requiring urgent intervention
You can ask for police, ambulance, or both and explain it is a mental health emergency.
🏥 NHS Crisis Support
NHS 111
Call 111 for:
- Urgent mental health support that is not life-threatening
- Advice on what to do next
- Referral to local crisis services
Available 24/7.
NHS Urgent Mental Health Helplines
Every area in England has a local NHS mental health crisis line.
These services:
- Are available 24/7
- Support adults, children, and older adults
- Can help during emotional distress, anxiety, panic, or suicidal thoughts
Access via:
- NHS 111, or
- Searching “NHS urgent mental health helpline” for your local area
📞 Emotional Support & Listening Services
Samaritans
📞 116 123
🌐 samaritans.org
- 24/7 emotional support
- For anyone experiencing distress, despair, or suicidal thoughts
- You do not have to be in crisis to call
Shout (Text Support)
📱 Text SHOUT to 85258
- Free, confidential text support
- 24/7
- Especially helpful if talking feels difficult
PAPYRUS – HOPELINE247
📞 0800 068 4141
🌐 papyrus-uk.org
- For young people under 35 experiencing suicidal thoughts
- Also supports parents, carers, and professionals
- Available 24/7
🧒 Support for Children & Young People
Childline
📞 0800 1111
🌐 childline.org.uk
- For children and young people under 19
- 24/7 support for worries about mental health, safety, or relationships
🌸 Specialist Support for Sexual Violence
Rape Crisis England & Wales
📞 0808 802 9999
🌐 rapecrisis.org.uk
Free, confidential support for anyone affected by sexual violence or abuse, at any time in their life.
This service offers emotional support, information, and signposting to specialist services. You do not need to report to the police to access support.
Rape Crisis Scotland
📞 08088 01 03 02
🌐 rapecrisisscotland.org.uk
Confidential support for women and girls in Scotland who have experienced sexual violence, whether recently or in the past.
SurvivorsUK
Support for men, boys, and non-binary people affected by sexual violence, including online resources, helplines, and specialist services.
🌍 If You Are Outside England
- Scotland: NHS 24 – 111
- Wales: NHS 111 Wales
- Northern Ireland: Lifeline – 0808 808 8000
💬 If You Are Unsure What to Do
If you are unsure which service to contact:
- Call NHS 111, or
- Contact Samaritans (116 123) for immediate emotional support
They can help you decide on next steps.
Gentle Reminder
Asking for Help is not failure, it is a step towards safety and care.
Its okay not to be okay
Non Emergent Support
👥 Support for Specific Needs
Mind
- Information and guidance on mental health
- Local Mind crisis services vary by area
(Not all services are 24/7, but useful for signposting)
Rethink Mental Illness
- Support for people living with severe mental illness
- Advice for carers and families
CALM (Campaign Against Living Miserably)
📞 0800 58 58 58
🌐 thecalmzone.net
- Focused on suicide prevention
- Especially supports men
- Available daily (hours may vary)